The Federal Court of Australia has ruled that online dating platform eHarmony misled consumers by misrepresenting key aspects of its subscription services, the Australian Competition and Consumer Commission (ACCC) said on Tuesday. The decision follows proceedings initiated by the ACCC in September 2023, which alleged that the US-based company breached the Australian Consumer Law through statements on its website and mobile application. The court found eHarmony engaged in misleading or deceptive conduct regarding free access, automatic renewals, membership length, cancellation rights and pricing disclosures.
