Corrections policy
We publish at volume and we will make mistakes. What matters is what happens next. This page says what we do about an error, and what we will not do.
How to report an error
Write to [email protected] with the article's link and what is wrong with it. If you can point to the correct figure and where it is published, that is the fastest route to a fix. You do not need to be the subject of the story to report an error in it.
Corrections about a figure in a Market Data report can go straight to [email protected].
What we do
- A factual error is corrected in the article and the page's modified date is updated. Where the error was material — a price, a party, a location, a date, a figure a reader might have acted on — the correction is noted in the article itself rather than made silently.
- A typographical or grammatical fix is made silently. A note on a missing comma is noise that makes real corrections harder to find.
- An article that should not have been published is withdrawn. The page is replaced with a short statement of what it said and why it was removed, at the same URL. We do not delete a page so that it 404s: an inbound link that dead-ends leaves the original claim circulating with nothing to correct it.
- A revised official figure is treated as new information, not an error. Agencies revise data. Where a report's underlying dataset is later restated, we say so and give both figures rather than quietly overwriting the first.
What we will not do
We will not remove or amend an accurate, fairly reported story because its subject would prefer it were not published. A request to take down accurate reporting is not a correction, and we will say so.
We will not add a figure, quotation or claim to an article at a third party's request without a source for it. If you want something added, tell us where it is published.
If an error came from our source
Where a story is based on another publication's reporting and the error originated there, we still correct our own page — the reader is on ours, not theirs. Where the error is in an official dataset we will say which dataset and which release, so the record is clear about whose figure it was.
Errors that affect more than one story
Some mistakes are not one article's mistake. If we find that a standard in the editorial policy has been applied wrongly — a category of story misfiled, a figure systematically misconverted, a source left uncredited — we fix the cause and then correct every affected article, not only the one that was reported to us.